Privacy Policy

Last updated on 01-10-2024
Effective date 01-10-2024

This Privacy Policy describes the policies of Ole Wolff Elektronik, on the collection, use and disclosure of your information that we collect when you use our website. By accessing or using the website, you are consenting to the collection, use and disclosure of your information in accordance with this Privacy Policy. If you do not consent to the same, please do not access or use the website.

We may modify this Privacy Policy at any time without any prior notice to you and will post the revised Privacy Policy on the Service. The revised Policy will be effective 180 days from when the revised Policy is posted in the Service and your continued access or use of the Service after such time will constitute your acceptance of the revised Privacy Policy. We therefore recommend that you periodically review this page.

• HOW WE USE YOUR INFORMATION

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

Additionally when you fill out the forms in the Site, we collect certain information from you (that you type in yourself). We refer to this information as “Form Information”.

We use the Form Information that we collect generally to fulfill any requests placed through the Site.   Additionally, we use this Form Information to:

  • Communicate with you
  • Screen our orders for potential risk or fraud

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Form Information.

If we want to use your information for any other purpose, we will ask you for consent and will use your information only on receiving your consent and then, only for the purpose(s) for which grant consent unless we are required to do otherwise by law.

• HOW WE SHARE YOUR INFORMATION

We will not transfer your personal information to any third party without seeking your consent, except in limited circumstances as described below:

  • We use Google Analytics to help us understand how our customers use the Site.
  • We offer a chat feature provided by GetKarla.ai, our chatbot provider.

Our chatbot feature is designed to help you easily find the information you’re looking for and to enhance your user experience. To optimize the performance of the chat feature, data from interactions is collected and analyzed. We therefore encourage you to avoid sharing sensitive personal information in the chat. You can read more about how they handle and store data related to the chat feature at the following link: https://getkarla.ai/data-og-sikkerhed/

We require such third party’s to use the personal information we transfer to them only for the purpose for which it was transferred and not to retain it for longer than is required for fulfilling the said purpose.

We may also disclose your personal information for the following: (1) to comply with applicable law, regulation, court order or other legal process; (2) to enforce your agreements with us, including this Privacy Policy; or (3) to respond to claims that your use of the Service violates any third-party rights. If the Service or our company is merged or acquired with another company, your information will be one of the assets that is transferred to the new owner.

• RETENTION OF YOUR INFORMATION

We will retain your personal information with us for until asked to delete this information or for as long as we need it to fulfill the purposes for which it was collected as detailed in this Privacy Policy. We may need to retain certain information for longer periods such as record-keeping / reporting in accordance with applicable law or for other legitimate reasons like enforcement of legal rights, fraud prevention, etc. Residual anonymous information and aggregate information, neither of which identifies you (directly or indirectly), may be stored indefinitely.

Form Information will be deleted from the server automatically.

• YOUR RIGHTS

Depending on the law that applies, you may have a right to access and rectify or erase your personal data or receive a copy of your personal data, restrict or object to the active processing of your data, ask us to share (port) your personal information to another entity, withdraw any consent you provided to us to process your data, a right to lodge a complaint with a statutory authority and such other rights as may be relevant under applicable laws. To exercise these rights, you can write to us at sales@owolff.com. We will respond to your request in accordance with applicable law.

Do note that if you do not allow us to collect or process the required personal information or withdraw the consent to process the same for the required purposes, you may not be able to access or use the services for which your information was sought.

• THIRD PARTY LINKS AND USE OF YOUR INFORMATION

Our Service may contain links to other websites that are not operated by us. This Privacy Policy does not address the privacy policy and other practices of any third parties, including any third party operating any website or service that may be accessible via a link on the Service. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

• CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at sales@owolff.com or by using the details provided below:

Ole Wolff Elektronik A/S
Roedengvej 14
DK-4180 Sorø
Denmark
Phone +45 5783 3830
E-mail sales@owolff.com